Why MLE POTs Agent Marc Metzger Recommends Granite Telecom to Clients

Posted 3/21/10 
By Dan Baldwin, TA Executive Director, 951-251-5155 email 

The best way to learn whether a carrier delivers is to talk to a master telecom agent that can distribute any carrier he likes.

TA MLE POTs subject matter expert Marc Metzger, CEO of Telecom Management Resources spoke with me recently to share his experiences helping his MLE customers.

During our conversation he was quite complimentary of Granite Telecom. Listen to the interview to learn more about how telecom agents and channel partners can master the "multi location enterprise" segment and why Marc thinks Granite Telecom is the vendor to place that business with.

You can contact Marc at 248-671-2161or visit their website at www.Ask4TMR.com to learn more about how he can help you prospect or close a MLE POTs deal you have an opportunity with. 

Click the player below to listen now.

Interview Questions  Download the MP3 

   1. (00m:15s) How does Granite Telecom fit into your telecom master agencies complete product set? Our multi location customers need help with their POTs services - modems, fax lines, credit card lines, alarm lines, etc. Granite provides this nationwide with consolidated management.

2. (00m:50s) How long have you been working with Granite? Over six years.

3. (00m:55s) Are Granite's services an add-on to your master agency's solution offerings or do you lead with them? Both...

4. (01m:20s) What percentage of your revenues are from multi location enterprise solutions like what Granite offers? Virtually 100%

5. (01m:43s) How does the service that you and your customers get from Granite compare to other solution providers you've used?  No comparison. Our channel support is outstanding. Orders are processed accurately and efficiently and the customer facing portal Granite provides is exceptional.

6. (02m:20s) How do you see the MLE or multi location enterprise POTs market changing over the next couple years? Individual locations in a large MLE environment will be responsible for cutting costs but without utilizing "rougue" solutions. This means MLE headquarters will need to work with providers like Granite that allow a proper management view of everything that's going on with all the locations.

7. (03m:00s) Anything else you'd like to share with us about Granite? There are a lot of phone companies that provide a lot of options but few that provide the depth of options like Granite.

8. (03m:35s) What does our audience need to know about your company Telecom Management Resources?  We're setup to "assist" not "sell" our customers. Our special "S.A.V.E." process (survey, analyze, validate and execute) allows us to understand our customers in such a unique way that we are able to deliver the goals they seek.    

You can contact Marc at 248-671-2161or visit their website atwww.Ask4TMR.com to learn more about how he can help you prospect or close a MLE POTs deal you have an opportunity with.     

                                           

Do you have thoughts about working with Granite Telecom?

What are your thoughts? Please leave comments below.

Are you a subject matter expert on selling multi location enterprise accounts? Let TA interview you. Please contact Dan Baldwin at 951-251-5155 or [email protected].