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08/23/2012

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Art Rosenberg

I am glad to see such progress in exploiting "dual persona" mobile applications. While BYOD is still perceived as a driver for "dual persona" mobile devices for business users, an even greater role will be played for consumers who will be using "mobile apps" provided to customers by various types of service providers.

As consumers increasingly use multi-modal smartphones and tablets for all their personal and business contacts and self-service applications, the need for "dual persona" control of mobile/online application access for customer self-services will be enormous.

See my post on this subject at:

http://www.ucstrategies.com/unified-communications-strategies-views/-dual-persona-mobile-clients-will-simplify-uc-byod-issues.aspx

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