ATEL Customer Solutions Blog

ATEL Tour: We Watch Over Your Phones, Computers and Technology

 When you reach for the phone or send an email to the folks that supply, maintain or fix your phones, computers, networks or other business technology, do you ever wonder about the people you're counting on to keep your business technology running?

Do the people you count on work out of their home or their car? How "deep is their bench"? If the person or tech you normally work with is no longer available, does the company you count on have your "corporate knowledge" securely "backed up" such that you're not just counting on a single person but a whole company is "looking out for you"?

That's what you get with ATEL. But better than tell you - we'd like to show you. Click the video below to see a video tour of the ATEL corporate office in San Diego. These are the people and the facility at the other end of the phone call or email. We're the people you're counting on. We've been here for 25 years and we'll be here for at least another 25 year. Keep counting on us!

ATEL VP Andrew Cohen provides a video tour of ATEL's headquarters in San Diego

Want ATEL looking out for you? Call us at 858-646-4600.

Meet The People Who (Invisibly) Love to Keep Your Computers Working

Computers are great - especially when you never have to think about them. And it's not your job to think about them, right? Your job, as a business owner or manager, is to do what you do best - for your customers. (And when you're business is frozen because you're fixing your own computers you're not helping your own customers with what they pay you for, right?)

So how can you make that happen? How can you engage an invisible army to keep your computers, computer networks and critical business applications all working - all the time?

Who are the people that make this work behind the scenes? 

Glad you asked! ATEL is pleased to introduce you to the invisible work force working in our network operations center or "NOC" who love nothing more than to spend their day thinking of ten more things they can do to ensure your computer network does not break down next week, at the worst possible moment for your business.

Click the link below to go on a video tour of ATEL's NOC and meet the folk who really do love your computers and your computer network from afar. (These are not normal people - they're exceptional people!) 

Click to watch Scott Kaufmann give a video tour of YOUR network operations center

Want to explore how we can save your company money by having these people prevent your next computer network problem BEFORE it happens? 

Give ATEL a call at 800-500-ATEL.

Three Flavors of IT: How Many Scoops Do Your Computers Need?

 You know ATEL does a great job of helping you with your phone equipment, wiring and voice & Internet bills but did you know that ATEL also has an experienced IT division that can help you with all your computer equipment and computer network challenges?

"What computer challenges does ATEL help with?" All three.

ATEL's customers call on ATEL to help them with their IT (information technology) challenges in one, two or all three of the following ways:

1. Break / Fix
2. Professional Services
3. Managed Services

Click on the videos below to hear

How ATEL Helps Hospitality Customers in San Diego and Beyond

If you own or manage any sort of hospitality business (hotel, motel, hospital, care facility, etc) you know how time consuming it can be to keep your communication systems (voice mail, WiFi, phone system, PBX, etc.) working to the full satisfaction of all your customers and users.

To help you manage all your voice, data, equipment, wiring, computer and related issues, ATEL has a dedicated Hospitality Division that has services the Southern California market and beyond for over 8 years.

If you're looking for help in the areas of

• Cost Reduction
• PBX Phone systems
• Voice Mail
• Wi-Fi connectivity 
• Voice or Data Cabling
• Computer Network 
• Computer Servers & Switches
• Remote Management

contact ATEL's Hospitality Division Manager Dave Sugino at 858-646-4604 or [email protected]. 

Click the video below to see a video greeting from Dave Sugino.

ATEL Hospitality Manager Dave Sugino

Click here to read or leave a comment about the excellent service Dave provides to all his hospitality customers. 

ATEL hospitality customers include Hard Rock Hotel, Choice Hotels, Holiday Inns and many more.

Three Flavors of VoIP: Which is Right for Your Business?

 Andrew Cohen, Vice-President of ATEL Communications has been helping business customers understand how a business VoIP phone solution can help them save (or earn more) money if the circumstances are right.

In the three 10-minute videos below, Andrew explains the "three flavors" (hosted VoIP, IP-PBX & hybrid) of business VoIP for your benefit so you can have a basic understanding of the benefits of each flavor.  

Every customer's situation is different though so please contact Andrew directly at 858-646-4605 or [email protected] so he can help you determine which one of these three business VoIP flavors can best help your business dominate your competitors.

Three Flavors of Business VoIP: Hosted VoIP (Part 1 of 3)

ATEL Launches Blog and Facebook Fan Page for Customers and Friends

 To provide their 3,500 customers, prospects and friends an easy way stay in touch with ATEL and each other, ATEL has launched a customer blog and Facebook fan page.

"The blog and the Facebook fan page will be two different ways for our customers, prospects and friends to learn what's new with ATEL and ATEL's customers," stated Steve Handelman, ATEL's president. Some of our audience will like the more formal blog at www.ATELblog.com while others will appreciate the less formal, but still appropriate Facebook fan page at www.ATELfb.com.  

"In addition to sharing news about ATEL, the blog and the fan page will allow our 3,500 customers, prospects and fans to share news about each other," shared Andrew Cohen, ATEL's vice-president. "Our customers, prospects and friends all have something in common - they like to save money while getting the best technology - so allowing them to communicate with each other in an informal business web setting makes sense.

 

So check our both of ATEL's new, informal business communications mediums - the blog at www.ATELblog.com and the Facebook fan page at www.ATELfb.com. Don't forget to click on "become a fan" at the Facebook fan page or the "get email updates" at the blog so you don't miss out on any of the "fan news".

ATEL customers and friends that become a ATEL Facebook fan and subscribe to ATEL's block can get ATEL's free report, "How to Use a Facebook Fan Page and Blog to Boost Business in 2010".