Customer Case Study #1: Converging Voice, Internet & Data

Posted 4/20/10 
By Dan Baldwin, ATEL Sales Director

In business, sitting still is not a recipe for success. For the past 25 years, ATEL's President Steve Handelman has been in continual motion asking himself,"What technology solutions will Southern California business customers need this year and next to stay competitive in their own environments?" The answer to that question this year is, "Get more functionality out of fewer expensive networks". 

"Why pay to maintain separate voice, data, Internet and phone equipment networks when all four functionalities can be achieved out of one network when properly configured?"  That's a very easy question to ask but often a hard reality to deliver. Fortunately for Southern California businesses, ATEL has been "converging" voice, data, Internet and phone equipment networks for ATEL customers for over three years.

Click the video below to listen to ATEL VP Andrew Cohen share details about ATEL's latest convergence customer case study.  

 

Want to get ATEL working on converging your voice, data, Internet and phone networks? Give ATEL a call at 858-646-4600.

Notes from the Video:

Customer purchased voice, data & MPLS network from ATEL

Customer integrated their voice phone system onto the converged network

Customer wanted to link multiple remote offices to the main office which has an NEC SV 8100 phone system that takes SIP trunks and VoIP ("voice over IP")

The SIP trunks come in on an integrated voice circuit from a local CLEC carrier that would allow the capture or porting of the phone numbers from all the remote locations

All the remote phone calls terminated to the main location and then were passed back out through the MPLS network to the remote locations

This design allows for all the offices to be linked over a single converged network, which allows unified messaging, unified voice mail, etc.

The key components of this design were:

1. Create VoIP network to allow the linking of multiple offices

2. Bring SIP trunks into the main office where all the remote phone numbers could be captured to enable unified massaging, voice mail, etc. using a unified phone system over a converged network

3. MPLS / T1 in main location

4. MPLS Over DSL in the remote locations

MPLS over DSL allows for the economical scaling of the solution for small remote offices.